How can we help you?
Our PH62 support specialists are available 24/7 to provide you with the best gaming assistance in the Philippines.
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Active
Help Categories
GCash & Payments
Account Security
Bonus & Promos
Technical Issues
Safety Reminder
PH62 staff will never ask for your account password. Please ensure you are only communicating through our official website links to protect your GCash funds and personal data.
Common Questions
How do I deposit using GCash?
Log in to PH62, click 'Deposit', select GCash, and follow the prompts to complete your transaction instantly.
What is the withdrawal timeframe?
Most withdrawals via GCash are processed within 5-15 minutes, depending on the network status.
Why is my account locked?
Accounts may be locked for security reasons. Contact Live Support with your ID for immediate verification.
Last Updated: January 2026
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